Shipping Policy

We ship all orders from our warehouse in the Midwest. This keeps transit times predictable and reduces the chance of split shipments. Most orders leave the warehouse within one business day. This page covers domestic and international shipping, costs, and what to expect after you place an order.

Domestic shipping rates (United States)

We offer free standard shipping on all orders over $69. For orders under $69, a flat shipping fee of $8.99 applies. This rate covers the contiguous United States, Alaska, and Hawaii.

Expedited shipping is available at checkout for an additional fee. Expedited orders placed before 12:00 PM CT are delivered within 1–2 business days to most continental U.S. addresses. Alaska, Hawaii, and rural routes may take an extra day.

Processing time

Orders placed before 12:00 PM CT ship the same day. Orders placed after that ship the next business day. We do not ship on weekends or federal holidays. During sale periods or product launches, processing may take an extra day—we’ll note that on the site banner if it applies.

Packaging methods

We package each product category differently to reduce damage:

• Bedding: Folded and packed in rigid cardboard boxes or tubes. Sheets and duvet covers are not vacuum-sealed—we avoid compression that can set creases.
• Wallcoverings: Rolled in kraft paper and shipped in heavy-duty mailing tubes with plastic end caps. Rolls are secured to prevent shifting inside the tube.
• Lighting: Fixtures are disassembled where possible (shade separate from base), wrapped in recycled kraft paper, and packed with corrugated dividers. Glass shades have additional bubble wrap.
• Tableware: Each piece is wrapped in kraft paper, stacked with corrugated layers, and double-boxed. The outer box has edge protectors on all corners.

We do not use styrofoam peanuts or plastic shrink wrap. All packaging materials are recyclable.

Tracking

You will receive a tracking number by email when your order ships. You can also track your order directly on our site using your order number and email address. Tracking updates are available within 24 hours of shipment.

International shipping

We currently ship to Canada, the United Kingdom, and Australia. International shipping rates are calculated at checkout and are not eligible for free shipping. Import duties, taxes, and customs fees are not included and are the responsibility of the recipient.

We are unable to predict or prepay customs fees. Some international orders may be delayed by customs inspections—we have no control over these delays.

Shipping addresses

We ship to residential and commercial addresses. We do not ship to P.O. boxes for expedited orders (standard shipping to P.O. boxes is fine). If you provide an incorrect address and the package is returned to us, we will contact you to arrange reshipment at your cost.

If you need to change your shipping address after placing an order, email us at Support@campfirebaking.com immediately. If the order has not yet been packed, we can update it. Once packed, we cannot change the address.

Lost or delayed packages

If your package has not arrived within the estimated delivery window, first check the tracking number. If the tracking shows no movement for more than 3 business days, contact us. We will file a trace with the carrier and, if the package is confirmed lost, we will issue a replacement or a full refund at your choice.

We do not consider a package lost until 10 business days past the estimated delivery date for domestic orders, or 20 business days for international orders. Carriers sometimes scan packages as “delivered” a day or two early—please wait 48 hours after a delivery notification before contacting us.

Damaged items in transit

If any item arrives damaged, we replace it immediately at no cost. You do not need to return the damaged piece. Email us at Support@campfirebaking.com with your order number and a photo of the damage. We will ship a replacement within one business day.

Returns due to shipping issues

If your order is returned to us because the carrier could not deliver (wrong address, unclaimed, refused), we will contact you. You can choose to have the order reshipped (additional shipping fee applies) or receive a refund for the product cost (shipping charges are not refunded).

If you refuse a package at delivery and it is returned to us, we will treat it as a standard return and apply our Return & Refund Policy. Shipping charges are not refunded in this case.

Order cut-off times

Our warehouse operates Monday through Friday, 8:00 AM – 5:00 PM CT. Orders placed after 12:00 PM CT on Friday will be processed the following Monday. We do not offer weekend delivery options.

If you need your order by a specific date, choose the expedited shipping option and email us after placing your order. We can confirm whether the timeline is feasible before we pack it.

Gift orders

We can ship to a different address than the billing address. We do not include pricing information on the packing slip for gift orders—just a list of items with no prices.

Insurance

All domestic shipments are insured against loss or damage up to the full value of the order. International shipments are insured up to $200. If you need additional insurance for an international order, contact us before placing your order and we will adjust the shipping cost accordingly.

If you have any questions about shipping that are not covered here, contact us and we will give you a direct answer.